Heat Pump Troubleshooting | Martin's Heating & Air

Heat Pump Troubleshooting and Repair: 3 Common Heat Pump Problems and Their Answers 

A heat pump provides both heating and cooling to your home. Thus, you must be extra responsive when something goes wrong with the device. A heat pump works somewhat like an air conditioner, but the equipment’s problems can be a little or more different from an AC. Many Fayetteville homeowners prefer troubleshooting their heat pumps by themselves and you too can fix some heat pump problems if you know the right steps of heat pump troubleshooting. So, are you ready to begin your heat pump troubleshooting?

3 Common Heat Pump Problems and Their Solutions 

Problem 1: Frozen Heat Pump During Winter 

During winter months, the outside unit of your heat pump can be covered with a coating of ice or snow. In the winter, heat pump icing up is quite a familiar problem. And your device automatically goes into the defrost mode every so often to remove that frost.

But if you can notice a heavy layer of ice coating the top of the unit, that indicates a problem.

How to Defrost the Heat Pump? 

Instead of using a hard or pointed object to get rid of the ice, try to melt the ice using water from a hose. Your heat pump’s fan coils are delicate and can get damaged if you be a little harsh with the unit. Follow these simple steps while defrosting your unit:

  • Remove the dirt and debris that is blocking the unit.
  • Check if the water is dripping onto the unit.

If you are a resident of Fayetteville and find the water is dripping, call Martin’s Heating & Air for an instant heat pump repair in Fayetteville.  

Problem 2: Your Heat Pump Is Running Constantly 

Before you call for heat pump repair in Fayetteville, make sure that your heat pump is not set to AC mode. The next thing you need to check is the temperature setting on the thermostat. If your heat pump runs continuously when the temperature outside is too low, that is how the equipment is designed to work. But if the temperature is above 30 degrees and your system is still running, the equipment is probably having service issues such as a frozen outdoor unit, compressor problem, or leaking refrigerant.

If your heat pump is continuously running but is not heating, the problem could also be an undersized unit or a dirty system. Call for our heating services in Fayetteville and let us inspect the unit.

Problem 3: You Heat Pump Is Blowing Cold Air 

First of all, check and make sure that your unit is not set to cool down your home. Next, check the outdoor unit if it’s iced over. If you notice ice accumulation on the outside unit, follow the troubleshooting guide of problem one; there is no ice buildup, but your system is cooling instead of heating, you may have a compressor problem.

If your heat pump is experiencing problems repeatedly and not performing as per your needs, it may be the best time to think about a heating replacement in Fayetteville, AR. Our HVAC technicians at Martin’s Heating & Air can help you choose the right system to better meet your needs. Call us at 479-785-4444 and let us help you to make the right decision.