About Martin’s Heating & Air, Inc.
Martin’s Heating & Air is a family-owned business established by Buford R. Martin III and his wife, Kim. They started the business in 2005 with one truck and working out of their home. The business has now grown to over 20 employees. Martin’s Heating & Air takes pride in offering high-quality heating, cooling, and indoor air quality services with the following guarantees and assurances:
- We provide a written upfront price quote for your approval before work is performed.
- We provide a 1-year warranty on all parts and labor.
- We provide a 24/7 emergency service with a live tech answering the phone after hours
- We provide well trained, licensed and insured technicians. We also performed drug screening and background checks to ensure the character and integrity of our employees.
- We strive for a “premier” customer experience by providing comfort solutions to our homeowners along with maximum energy savings.
Our Vision is to be a recognized leader in the cooling and heating industry. Our goals are to provide responsive service and a high level of customer satisfaction by developing long-term relationships. We will strive to provide extraordinary customer service that exceeds our customers’ expectations.
To “WOW the customer by exceeding their expectations in everything we do.”
For our employees:
For our customers:
- Above and Beyond